Cake help

Short answers for artists using Cake. Pick a topic.

Quick answers

Set up card payments with Stripe Clients can pay your deposit by card in Cake.
When card deposits reach your bank A card deposit goes to your own Stripe account, and Stripe pays it out to your bank.
Where a deposit stands When a client reports a payment-app deposit, nothing is booked until you confirm it landed.
Reminders for your clients Cake emails your clients two appointment reminders, Reminder 1 and Reminder 2.

1 Get paid

7 articles · 1 coming

1.8 What a payment alert means The email and push you get when a client reports or pays a deposit. Coming soon

2 Bookings

3 articles · 3 coming

2.4 When the price changes after you've sent an offer Extra charges, the amount at wrap-up, or a message to the client. Coming soon
2.5 Cancel a request, and how long requests last Requests stay open; time offers run out. Where the cancel button is. Coming soon
2.6 Find the price you quoted Where the quote sits on the request. Coming soon

3 Email and alerts

4 articles

4 Calendar

2 articles · 1 coming

4.3 What Cake writes on your Google Calendar For each booking: what Cake writes, what stays in sync, and what it leaves alone. Coming soon

5 Clients and requests

3 articles

6 Your page and request form

1 article · 1 coming

6.1 Add policies to your request form

6.2 Set up your public page Your profile, FAQs and policies, and what saves. Coming soon

Still stuck?

Write to support@cake.ink or tell us in Discord.